Computer assistance
Hardware and software assistance in our shop, at your home or office, or remotely.
Computer assistance
Florence, Italy · since 2005
Computer Assistance Smartphone Repair
Shop and workshop in Florence for PC, Mac, laptop, smartphone and tablet repair. We also come to your home or office, or help you remotely.
- We speak English
- Free estimate in store
- On-site within 3-4 hours
- From €35/hour in store
In short: AC Computers is an English-speaking computer and phone repair shop in Florence, Italy, open since 2005 at Via Luigi Boccherini 4R, with over 5,000 customers served. In-store assistance costs €35/hour, on-site €50/hour (final prices, no VAT added). Open Monday to Friday 9:00 am–1:00 pm and 4:00–7:00 pm · Saturday 9:00 am–1:00 pm · Sunday closed.
Our services
PC, Mac, notebook and smartphone technical assistance
We offer technical support for major brands such as Samsung, Huawei, Apple, HP, Acer, Asus, Lenovo, Dell and Sony. Don't bother disconnecting and carrying your computer: we come directly to your home or company and solve the problem.
Smartphone repair
We repair iPhone, Samsung, Huawei and Xiaomi phones and other major brands.
All our repair services (IT)
Display replacement
We replace screens of the main brands, such as Samsung, Apple and Huawei, in a few hours.
Display replacement (IT)
Virus removal from your PC and smartphone
Removal of viruses, worms and trojans, antivirus and antimalware installation. We also help with files encrypted by ransomware such as CryptoLocker, TeslaCrypt and CoinVault.
Virus removal (IT)
Data recovery
We recover data lost through accidental deletion, hardware failure, drops or operating system problems, on Windows, Mac and Linux.
Data recovery (IT)
Laptop repair
Overheating, broken screen, power connector, charger or keyboard: we fix laptops of all brands.
Laptop repair
Shop and workshop
Phone +39 055 3245200 · +39 370 3472640
Via Luigi Boccherini 4R
50144 Florence (near Piazza Puccini)Phone +39 055 3245200 · +39 370 3472640
- Monday – Friday9:00–13:00 · 16:00–19:00
- Saturday9:00–13:00
- SundayClosed
City centre · by appointment only
IT consulting.
Phone +39 055 3245200 · +39 370 3472640
Via Ghibellina 88
50122 FlorenceIT consulting.
Phone +39 055 3245200 · +39 370 3472640
FAQ
Computer and phone repair in Florence: your questions
Where can I get my computer or phone repaired in Florence?
At AC Computers, Via Luigi Boccherini 4R, 50144 Florence (near Piazza Puccini). We repair PCs, Macs, laptops, smartphones and tablets, in our shop or at your home or office.
Do you speak English?
Yes, we speak English in our shop. Tourists, students and expats living in Florence can explain the problem in English and receive the estimate and all information in English.
How much does computer assistance cost?
€35 per hour in our shop and €50 per hour at your home or office. Virus removal costs €25, Windows reinstallation €40. All prices are final: no VAT is applied (flat-rate tax scheme).
How quickly can a technician come?
On-site assistance is guaranteed within 3-4 hours of your call, anywhere in the province of Florence. Urgent assistance within 1 hour is available on request.
Which brands do you repair?
Smartphones and tablets from Apple (iPhone and iPad), Samsung, Huawei, Xiaomi and other major brands; computers and laptops from HP, Acer, Asus, Lenovo, Dell, Sony and Apple Mac.
What are your opening hours?
Monday to Friday 9:00 am–1:00 pm and 4:00–7:00 pm · Saturday 9:00 am–1:00 pm · Sunday closed. Our city-centre office in Via Ghibellina 88 is open by appointment only.
Need help with your computer or phone?
Call us, message us on WhatsApp or visit our shop in Florence for a free estimate. We speak English.